Avaya training and other documents: https://www.societysource.org/sites/search/Pages/results.aspx?k=avaya
To setup voicemail delivery to your email: https://www.societysource.org/Resource_Center/Avaya%20Voicemail%20to%20Email%20Setup%20Instructions.pdf
For all other Avaya issues, please use LIVE CHAT.
After hours, you may submit an Online Ticket
For urgent issues, please use LIVE CHAT with an analyst, otherwise submit an online ticket.
Submit an Online Ticket for an issue with an Shoretel Phone or Shoretel Phone System
For more information on the Skype for Business - Phone Solution (Skype PBX).
For urgent issue, please use LIVE CHAT with an analyst, otherwise submit an online ticket.
Submit an Online Ticket for an issue with a Phone or Phone System other than Avaya or Shoretel.