Welcome to HelpMe!! 

Effective July 1st, Service Desk hours are 7:30a - 7p ET Mon-Fri.

Security Awareness/MFA

PINGID / Multifactor Authentication(MFA),Security Awareness, Phishing, Lost/Stolen Equipment, See All....

PASSWORD ISSUES

Change your Computer Login Password, Change your ADP Password, FAQ for Password Resets, Request for Self-Service Password Reset Tool, See all..

Hardware Refresh

Laptop refresh guides and other resources

ONLINE EVENT SUPPORT

Open a ticket for all event issues, Event Equipment Request, Event Help Guides & Resources, See all...

Email, Direct Mail and Contact List Requests

Submit a request form for Email, Direct Mail, and Contact List exports. Find out how..

OFFICE PHONES/ Mobile Devices

Avaya Phone System, Skype for Business PSTN, Email on iOS and Android Devices, Email Access Request for New Staff See all...

Hardware/Software Requests

Requests for Hardware and Software.

MEETINGS AND TRAVEL MANAGEMENT

Travel Assistance, Vouchers, Virtual Meeting Management, See All...

MARKETING & Communication REQUESTS

Marketing & Communication Request Form, Help Document, See all..

Navigation Tools

More information on Adaptive, ACS Marketplace, Salesforce, and the Society's other Navigation Tools.

Working Remotely (NEW)

Tips/Tricks and other information for working remotely outside an ACS Office. 

ACCOUNT ACCESS & MANAGEMENT

New Staff Onboarding Request, Volunteer Onboarding Request, Job Separation Request for all Staff and Volunteers, Changes to Existing Staff, See all..

New Hire Assistance

ACS Staff, Temporary Staff/Contractors, and Volunteer Staff first stop for new hire guidance and assistance. 

VOLUNTEER SUPPORT RESOURCES

Volunteer Onboarding, Learning Center, & Support.

MICROSOFT OFFICE APPLICATIONS

Teams(Audio, Meeting, Video, etc.), Outlook, OneDrive for Business, OneNote, SharePoint, See all..

OTHER ACS APPLICATIONS

ADP Issues, Mobile FUNdraising App, BI Report Request, Website Issues (Non-Event), Society Pathways, See all..

PRINTERS

Install/Configure a Printer, Troubleshoot/Report Printer Issues, See all..