Greater Giving Support

Getting Access

• Request Staff Access
• Request Volunteer Access

Setting Up Your Website

• For project setup, follow instructions for How to Request a Website QRG. Be sure to add to chatter and indicate that you need a Greater Giving Project setu up. Do this even if you will now be utilizing Greater Giving's public facing website.

Training FAQs

• Greater Giving Training and ACS Timeline
• How to Find Greater Giving Donations for Revenue Reclass Process Quick Reference Guide
• How to Find Greater Giving Donations for Revenue Reclass Process Quick Reference Video

Equipment Ordering

All equipment should be ordered at least 6 weeks before the event.

• Order Laptops, iPads, and Printers from ACS
• Order Credit Card readers from Greater Giving - login to Greater Giving and click the yellow banner at the top of your screen to "Schedule Now"
• Order Mobile WiFi Devices (if needed)

Greater Giving Power Users

• Reach out to a Greater Giving Power User for additional support with your Greater Giving Project. You'll find list of Power Users here.

Additional Requests

To perform any of the below actions, please submit a request via Greater Giving here:

• Request Onsite Support (Profressional Event Services)
• Set Up Online Bidding
• Request changes to the Organizational Contacts for your license
• Request for a new license (new office using Greater Giving)

Best Practice Resources

• Setting Up Your Project for Success
• How to Embed a LiveStream on a Greater Giving Website