Marketing & Communications Support Requests

To submit a request for marketing work from our creative and digital marketing teams, please complete the appropriate form from the list below. All requests will be reviewed within two business days. Once we review your submission, we will be in touch to request any additional information that may be needed or confirm that we can complete the request based on the information submitted.  

If you have questions or need assistance with any of these marketing & communications forms, email us at marketingops@cancer.org.  

Content & Design 

• Graphics, copy, translations, video, brand, editorial review: Request updates to existing items or submit a detailed request for the Creative team to create a new asset. 
• NER Video Editing: Northeast Staff Only, use this link if you have raw video footage(professional or cell phone) and you need help editing it for use on social, email, digital, or virtual event/meeting.

Communications 

• If you need one of our executives to send a communication to a constituent: Use this form to request an email or letter to be sent by our CEO to a donor, corporate partner, volunteer, or staff member.  

Cancer.org Websites 

• Content or Vanity URLs on cancer.org: Provide the full URL you need updated on cancer.org or describe the new content you need added by the Web team. 
• Donation Forms: A cancer.org donation form is a great solution for your stand-alone donation campaign. Simply provide the coding and customization details, and the Donate team will create a unique donation form for you! 
• Get your online content found on Google: Whether you’re creating new content or would like something reviewed to ensure it is optimized for search engines (SEO), or if you have a pay-per-click request, the Search team can provide you with what you need. 
• Get a great experience from the beginning: Consult with the User Experience (UX) & Design team to help you provide the best online experience for your users. They can help you with any of your digital presentation needs, whether you’re presenting to the public or an internal audience. 

Emails 

• Email an audience of American Cancer Society Customers: Give us the details about the email you want to send, and the Email team can take care of it for you. 

Social Media & Digital 

• Launch social media content on national channels:  Use this form to provide social media content for our Social Media team to post on a nationally managed channel.  
• Have our national social media channels engage with partners or constituents:  Use this form to request engagement from a nationally managed social media channel.  
• Receive data and insights from a social campaign: Use this form to request metrics from specific social media campaigns.  
• YouTube video upload: Choose this option if you need to upload a video file to our American Cancer Society YouTube channel. 
• Need to engage constituents on a mobile platform? Choose this option if you’d like to request assistance with the FUNdraising App push notification, Technology Vendor Evaluation, Text-to-Give report, or Mobile Subject Matter Expertise. 
• Need to broadcast a live event on one of ACS’ digital platforms? Use this form for the team to gain a deeper understanding about livestream request, ensure that the customer experience aligns with channel strategy and manage digital and creative team capacity. 

Data 

• If you need data and insights from our web properties: Use this form if you need support from the Digital Insights & Analytics team. Common requests include Dashboards, Scorecards, routines to track KPIs (for RFL, MSABC, HPV, NFL, etc.) and ad-hoc analytics (e.g., Strides Retention Analysis, RFL Revenue Drivers and Optimization). 
• Tagging & Tracking:  Use this form if ou need to add tracking tags to an ACS website for Google Analytics tracking or need to have a tracking pixel added to a destination to track the success of an advertising campaign.