Mobile Phones/Devices 

Android Device: Email/Calendar Setup Instructions

Detailed instructions on how to setup your ACS Email/Calendar on your Android Device once access has been approved.

Android Device: Updating your Windows/Network Password

Detailed instructions on how to update your Windows/Network Password on your Android Device to ensure you do not lose connectivity after a password reset.

iOS Device: Email/Calendar Setup Instructions

Detailed instructions on how to setup your ACS Email/Calendar on your iOS Device once access has been approved.

iOS Device: Updating your Windows/Network Password

Detailed instructions on how to update your Windows/Network Password on your iOS Device to ensure you do not lose connectivity after a password reset.

Mobile Device Email/Calendar Access Request

The Mobile Device Email/Calendar Access Request should be completed to create a new mobile access policy request for staff who do not currently have access to setup their mobile device(s).

Mobile Device: How to accept MFA certificate on an Android or iOS Device

Detailed instructions for accepting the identity certificate  for both Android and iOS Mobile Devices registered with Mobile Iron. You will need to accept an "identity certificate" and then confirm your identity with MFA/Ping ID. 

Mobile Device Issues

For Mobile Device Issues, please contact the Service Desk via Ask Navi/Live Chat. You can do so from your computer or your mobile device.