To request help bidding out/finding a supplier for any good/service, can now be done in ACS Marketplace.
Process is managed in ACS Marketplace by setting up Contracts for each license renewal that needs to be tracked. Notifications on Contracts will be used to remind users to renew. Then, when it is time to renew and a new bid is needed, will submit the Bid Request webform in ACS Marketplace.
Requesting Hardware can be done via the CDW Hardware Catalog in ACS Marketplace. If the hardware item you are requesting is not listed in the CDW Hardware Catalog then it would be a "Non- Catalog Hardware Request" which is now located in ACS Marketplace as well. If you are requesting a replacement of existing hardware that is broken, please contact the Service Desk via Ask Navi/Live Chat for troubleshooting and escalation purposes.
The Request Stocked Software Request Form should be used to request a new/additional stocked item. For a list of stocked Software, please Click Here. If you need or are requesting a replacement of existing software, please contact the Service Desk via Ask Navi/Live Chat for troubleshooting and escalation purposes.