Email, Direct Mail and Contact List Requests

Please note: A Society Key is required for all campaigns, even campaigns in which revenue will not be raised.

Event Email Campaigns

Event Email campaigns managed within 3rd party event platforms, like Blackbaud and Greater Giving, do not require Salesforce data. Please follow your established procedures for communicating to Event audiences directly through those 3rd party event platforms.

Event Direct Mail Campaigns

Direct Mail campaigns targeting Event audiences do require a request process. This applies to Survivor Mailings, Event Invitations, MSABC Breakfast invitations, etc. Please use the request form here.

Event Team, Sponsor or Participant List Export

If you need a Team, Sponsor or Participant export, including an export that extends beyond the 3-years of data that are available in Salesforce, please use the request form here.

General Email Campaigns

If you are requesting to send Email to an audience of American Cancer Society customers, please use the form here. Examples: Road to Recovery Volunteer recruitment, Corporate Promotions, etc. 

General Direct Mail Campaigns

If you are planning a mailing to existing American Cancer Society customers please use the form here. Examples: postcards, newsletters, fundraising appeals, thank you cards, etc.

CrowdRise / Raise Your Way Campaign

If you are planning a new CrowdRise/Raise Your Way campaign and you need a CrowdRise fundraiser setup with financial coding to support an existing ACS event, or to restrict donations to a specific fund please use the form here.

If you have not set up your fundraiser already, please do so at Note: Coding must be set up before funds are raised, as coding cannot be applied retroactively.

If no special coding is needed, you may set up a CrowdRise fundraiser directly on the site ( without submitting this form.

Still need assistance? 

Please use the form here and we'll do our best to point you in the right direction.

Important Reminders About Personal Information

Confidential Personal Information (Name, Address, Email address) should only be shared with those who are authorized to view the information and who have a legitimate business need to access the information.

Confidential Personal Information can be shared or saved in the follow ways: Shared drive/network drive, OneDrive and SharePoint Team Sites.

 For constituent files with confidential personal information needed for direct marketing campaigns, the best practice is to upload the information to One Drive. Once you upload the file to One Drive you will have the option to share a link. Share the link with the staff member who follows up with you once the request is approved. Thank you!