Updated processes for Pre-event, Day of event, and post event checklist in Nav Tools.
This is a living document that will be updated as more details become available. Please do not print this document; rather, reference this electronic version for the most up to date version.
Training, FAQS, and other information to assist you with MSABC.
Training, FAQS, and other information to assist you with RMWP.
Everything you need to access, customize, manage and promote your Active and Community Events.
Everything you need to access, customize, manage and promote your Relay for Life website.
In Salesforce it is very easy to see all external sources that bring money and participants into your event record, including your fundraising website(s). You can also request an event website directly from Salesforce. If you are needing a new event in Salesforce, please follow the steps in the following two QRG’s:
QRG: Salesforce: How to Create a New Event
QRG: Salesforce: How to Request a Website
Do you need to change something logistical for your current event (Event Date, Time, Location, or Staff Partner contact)? In Salesforce, navigate to your event record, and follow the QRG. You will also need to update Blackbaud/EMC/Convio.
Not all event details can be updated in Salesforce, and those can be requested via this Event Change Request Form (Convio Website ID, Social Media ID’s, URL, etc).
Do you have an issue related to your event website (adding sponsor logos, moving participants / donations, discount codes, etc.)? Open an Event Website Help Ticket and our Event Website Support Team would be happy to assist you
Need assistance with sending a website-based email campaign? Use this request form and please allow at least 10 business days for turn around.
Use the Website Report Request Form for Blackbaud/Convio Online Event Reports that are not currently available in the Event Management Center (EMC). Note: Historical event information (year over year) revenue, especially predating 2012, or current mailing addresses are available on a separate form. To get a report of this historical information, please submit a BI Report Request Form (formerly DG & BI Report request) Click Here to Access.