Office Phones

Avaya Phone System Issue

Avaya training and other documents:  https://www.societysource.org/sites/search/Pages/results.aspx?k=avaya 

To setup voicemail delivery to your email:  https://www.societysource.org/Resource_Center/Avaya%20Voicemail%20to%20Email%20Setup%20Instructions.pdf 

For all other Avaya issues, please use LIVE CHAT.

After hours, you may submit an Online Ticket

Shoretel Phone System Issue

For urgent issues, please use LIVE CHAT with an analyst, otherwise submit an online ticket.

Submit an Online Ticket for an issue with an Shoretel Phone or Shoretel Phone System

Skype for Business - Phone Solution

For more information on the Skype for Business - Phone Solution (Skype PBX).

Other Phone System Issue

For urgent issue, please use LIVE CHAT with an analyst, otherwise submit an online ticket.

Submit an Online Ticket for an issue with a Phone or Phone System other than Avaya or Shoretel.